FAQ

Frequently Asked Questions

Answers to the questions we hear most often about how Quandle works, what you get as a member, and how we think about risk, costs, and transparency. If you don't find what you're looking for here, our contact page is the quickest way to reach us.

What exactly does Quandle provide?

Quandle delivers data-backed investment recommendations along with a daily transparency report so you can see the reasoning behind each suggestion. We focus on clarity and consistency rather than one-off tips, giving you a structured view of your options without requiring hours of research each week.

Who is this service designed for?

Quandle is built for people who want to stay informed and involved in their investment decisions but don't have the time, tools, or inclination to track markets daily on their own. It suits both newer investors who want structure and experienced investors who want a second, data-driven perspective.

Do I need prior investing experience to use Quandle?

No prior experience is required. The recommendations and reports are written to be understandable without a finance background, and the onboarding process is designed to help you get oriented before you make any decisions.

How are the recommendations generated?

Recommendations are produced using a combination of data analysis and defined evaluation criteria, then presented alongside the reasoning used to reach them. The daily transparency report is where you can review the underlying factors rather than receiving a recommendation without context.

Does Quandle manage my money directly?

No. Quandle provides information and recommendations to support your own decision-making. You retain full control over your accounts and whether or not to act on any suggestion we provide.

Is there a free trial available?

Yes, new members can start a trial to explore the platform, including the daily reports and recommendation format, before committing to a paid plan. Details on current trial terms are available when you start your sign-up.

Can I cancel at any time?

Yes. There is no long-term lock-in, and you can manage or cancel your subscription from your account settings whenever you choose. If you need help with cancellation, our contact page is the fastest way to reach us.

How often is the transparency report updated?

The transparency report is refreshed daily, reflecting the latest data and reasoning behind any recommendations issued that day. This is intended to give you a consistent, up-to-date reference point rather than information that goes stale between updates.

What are the risks involved?

All investing carries risk, including the possibility of losing money, and past performance is not a guarantee of future results. Quandle provides information to support your decisions, but any choice to invest remains yours, and we'd encourage you to consider your own circumstances and risk tolerance carefully.

Is my personal information kept secure?

We take data handling seriously and outline how information is collected, used, and protected in our Privacy Policy. We'd recommend reading that page for full details on our approach.

How do I get in touch if I have a question that isn't answered here?

The best way to reach us is through our contact page, where you can send a message directly to our team. We aim to respond as promptly as we can.

Still have a question?

If you didn't find the answer you needed, reach out and we'll do our best to help.

Contact us